User Experience & Usability Training Specialists

View of Piccadilly Circus

Userfocus is a consultancy and training company that helps organisations reduce costs and increase profits by helping create great customer experiences.

Our clients are typically blue-chip organisations like Orange, RBS and Hewlett-Packard who want help improving the usability of their web site, intranet or handheld gadget.

Unlike competitor companies, our consultants are experimental psychologists, which means we provide rigorous insights into audience expectations and behaviour.

“Userfocus' report was packed with action-oriented recommendations, with specific ideas on how to improve the usability of our site.”
– Jason Lansell, Thomas Cook UK.

Clients and consultants

Company Brochures

Consultancy services

This brochure describes our approach to usability consultancy and describes some of our usability consulting services.

pdfConsultancy services (pdf format, 176KB).

Training courses

This brochure describes our public and in-house seminars in usability.

pdfTraining courses (pdf format, 752 Kb).

Mailing address

View of the Userfocus London Office

Contact us

E-mail

Telephone

020 7917 9535 (outside the UK: +44 20 7917 9535)

Fax

0870 0512732 (outside the UK: +44 870 0512732)

Videoconference

We can videoconference with you if you are a user of AOL Instant Messenger or Apple's iChat. Our screen name is "userfocus". Please phone or e-mail first to give us time to tidy the office.

Or use this form

Complete the form below and one of our consultants will contact you within 24hrs to discuss your situation.