User Experience & Usability Training Specialists
Userfocus is a consultancy and training company that helps organisations reduce costs and increase profits by helping create great customer experiences.
Our clients are typically blue-chip organisations like Orange, RBS and Hewlett-Packard who want help improving the usability of their web site, intranet or handheld gadget.
Unlike competitor companies, our consultants are experimental psychologists, which means we provide rigorous insights into audience expectations and behaviour.
“Userfocus' report was packed with action-oriented recommendations, with specific ideas on how to improve the usability of our site.”
– Jason Lansell, Thomas Cook UK.
Clients and consultants
- See our client list.
- Read profiles of our consultants.
Company Brochures
Consultancy services
This brochure describes our approach to usability consultancy and describes some of our usability consulting services.
Consultancy services (pdf format, 176KB).
Training courses
This brochure describes our public and in-house seminars in usability.
Training courses (pdf format, 752 Kb).
Mailing address
- 211 Piccadilly, London, W1J 9HF, UK.
- Attending a meeting? Download a map and directions.
- Attending one of our training events? See our list of recommended hotels.
Contact us
Telephone
020 7917 9535 (outside the UK: +44 20 7917 9535)
Fax
0870 0512732 (outside the UK: +44 870 0512732)
Videoconference
We can videoconference with you if you are a user of AOL Instant Messenger or Apple's iChat. Our screen name is "userfocus". Please phone or e-mail first to give us time to tidy the office.
Or use this form
Complete the form below and one of our consultants will contact you within 24hrs to discuss your situation.