E-commerce Usability: Usability bookshelf

Usability bookshelf

This page lists the books referenced in "E-commerce Usability", plus some newer books that address the same area. For web pages, go to the news archive.

If you buy one of the books, it helps if you use the links via this web site: it costs you nothing but provides me with a small referral fee that helps subsidise this web site.

E-Commerce Usability is an excellent guide for practitioners involved in developing e-commerce sites. Its broad treatment of usability and marketing makes it a great resource for those involved in consumer product development.”
— Steve Fadden, reviewing 'E-Commerce Usability' in Ergonomics In Design, (Summer 2004).

The Extended Bookshelf

This section contains books with the extra detail you will need on specific projects.

Burdman, J.R. (1999) Collaborative Web Development: Strategies and Best Practices for Web Teams. Boston, MA: Addison-Wesley.
amazon.co.uk | amazon.com | barnesandnoble.com

Chase, L. (1998) Essential Business Tactics for the Net. New York, NY: John Wiley & Sons.
amazon.co.uk | amazon.com | barnesandnoble.com

Cooper, A. (1995) About Face: The Essentials of User Interface Design. Foster City, CA: IDG Books.
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Dillman, D.A. (1999) Mail and Self-administered Surveys. New York: John Wiley & Sons.
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Dumas, S.D. and Redish, J.C. (1999) A practical guide to usability testing. Exeter: Intellect.
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Frigstad, D. (1994) Know Your Market: How to do Low-Cost Market Research. Central Point, OR: Oasis Press.
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Hackos, J.T. and Redish, J.C. (1998) User and Task Analysis for Interface Design. New York: John Wiley & Sons
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Horton, W.K. (1994) The Icon Book: Visual Symbols for Computer Systems and Documentation. New York: John Wiley & Sons.
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Jacko, J.A. & Sears, A. (eds) (2003) The Human-Computer Interaction Handbook. London: Lawrence Erlbaum Associates.
amazon.co.uk | amazon.com | barnesandnoble.com

Lynch, P.J. and Horton, S. (1999) Web Style Guide: Basic Design Principles for Creating Web Sites. New Haven, CN: Yale University Press.
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Mayhew, D.J. (1999) The Usability Engineering Lifecycle. San Francisco, CA: Morgan Kaufman Publishers.
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Mullet, K. and Sano, D. (1995) Designing Visual Interfaces: Communication Oriented Techniques. Englewood Cliffs, NJ: Prentice Hall.
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Neely, A., Adams, C. and Kennerly, M. (2002) Performance Prism: The Scorecard for Measuring and Managing Stakeholder Relationships. Upper Saddle River, NJ: Financial Times/Prentice Hall.
amazon.co.uk | amazon.com | barnesandnoble.com

Nielsen, J. (1999). Designing Web Usability: The Practice of Simplicity. Indianapolis, IN: New Riders Publishing.
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Nielsen, J. and Mack, R.L. (eds) (1994) Usability Inspection Methods. New York: John Wiley & Sons.
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Parker, R. (1997) Roger C. Parker’s Guide to Web Content and Design: Eight Steps to Web Site Success. New York: MIS.
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Pogue, D. (ed.) (1998) Tales from the Tech Line: Hilarious Strange-But True Stories from the Computer Industry’s Technical Support Hotlines. New York: Berkley Publ. Group.
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Reiss, E.L. (2000) Practical Information Architecture: A Hands-On Approach to Structuring Successful Web Sites. Harlow: Addison-Wesley.
amazon.co.uk | amazon.com | barnesandnoble.com

Rosson, M.B. and Carroll, J.M. (2001) Usability Engineering: Scenario-Based Development of Human Computer Interaction. London: Morgan Kaufmann Publishers.
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Rubin, J. (1994) Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. New York: John Wiley & Sons.
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Salvendy, G. (ed.) (1997) Handbook of Human Factors, 2nd edition. New York: John Wiley & Sons.
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Shedroff, N. (2001) Experience Design 1. Indianapolis, IN: New Riders Publishing.
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Brace, N. (2006) SPSS For Psychologists: : A Guide to Data Analysis Using SPSS for Windows . Palgrave Macmillan, 3rd edition.
amazon.co.uk

Travis, D.S. (1991). Effective Color Displays: Theory and Practice. London: Academic Press.
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Wickens, C.D. (1984) Engineering Psychology and Human Performance. Columbus, OH: Charles E. Merrill Publishing.
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Williams, R. (1994) The Non-Designer’s Design Book. Berkeley, CA: Peachpit Press.
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