Further comments on this article are now closed.

Lee McIvor wrote:

Great article. I agree that heuristic evaluation is often misused, and I agree with how you think it will develop in the future.

What I'm also interested in though, is how you think it *should* develop in the future? How do you think HE could be improved, and how/when do you think it could offer value in a project (if at all)?

Personally I think it is useful as a technique, particularly when used by a team of UX professionals. If used with a range of evaluators as described, and used in addition to, not instead of, usability testing, I believe it can help sharpen a team's understanding and evaluative skills. Also, it enables a team to start examining likely design issues quickly, whilst also getting more detailed issues from the usability testing.

-- posted at 12:24 PM on March 11, 2010
Powered by TalkBack

Axure prototyping

Feb 20-22, London: Whatever your level of expertise in Axure RP Pro, there's something for you in our 3-day Axure training-fest. More details

Free newsletter

Sign up now and download your free guide to usability test moderation.


Our services

Let us help you create great customer experiences.

Upcoming courses

We run public training courses in usability every month.

Get free email updates

Join the 1000s of other people who get their monthly fix of user experience insights from Userfocus and get a free guide to usability test moderation.