Further comments on this article are now closed.

jamie kravitz wrote:

Does anyone still use Nielsen's heuristics as a basis for usability evaluation? This is an interesting use of Morae, but I question the validity of basing the evaluation on those 1990-era items.

-- posted at 12:05 AM on August 13, 2009
David Travis wrote:

I'm curious: why do you think Nielsen's heuristics are outdated? It's true that they were developed in a pre-Web era, but the guidelines are based on human behaviour not on technology. Although technology has moved on a lot since then, people's abilities are pretty much the same. I'd argue that a guideline like 'Help users recognize, diagnose, and recover from errors' will still be relevant 100 years from now.

-- posted at 09:00 AM on August 20, 2009
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