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- Feb 6: What makes a great UX practitioner? Hint: It's not what you think
- Jan 4: 20 things you can do this year to improve your user’s experience
- Dec 5: 4 ways to prototype faster
- Nov 7: How to manage design projects with user experience metrics
- Oct 4: What user researchers can learn from Sherlock Holmes
This is a superb article – both in its simplicity, succinct explanation, and use of graphic. This process describes how we consult on projects. I've found many people doing their own work skip the most important preparation steps and focus on the survey tool, opting for economy over insight.