Ongoing Usability Support Package
If you don't yet have a full-time usability professional in your company or if you're having problems recruiting the right calibre of person or if you just need occasional specialised support, our usability support package offers a cost effective way for you to incorporate our consultants into your development team.
How it works
Our usability support package gives you immediate access to a named consultant in our company who you'll be able to reach by email, mobile or office phone. If for some reason your named consultant isn't available, you'll get backup support from our highly qualified and experienced consultant team.
Our usability support package is flexible, which means you can ask your consultant to work on a problem for anything from 30 minutes to several hours. Our consultant can work on your problem in our office or on your company premises, whichever is more convenient for you.
Example projects
Here are the kinds of activities our consultants can complete within these timescales:
- Review the terminology used in an interactive voice response system
- Write a test plan for a usability test
- Assess a web page for accessibility
- Answer a question about usability standards
- Analyse the data from a survey
- Prepare a screener for a contextual inquiry
- Provide a usability expert review of a wireframe
- Evaluate a homepage design from your design agency
- Re-write a company policy so that it's suitable for your Intranet
Why Userfocus
We focus on knowledge transfer. As part of our ongoing usability support, we'll leave you with a legacy of tools and techniques to help transfer our skills and experience into your business. This will help programmers and graphic designers see the impact of their decisions on the user experience and help strategists and marketers recognise designs that work.
What it costs
We offer 4 packages, based on the amount of support you anticipate needing per month.
|
Hours per month |
Cost per month |
|---|---|
|
3 hours |
£360 + VAT |
|
6 hours |
£715 + VAT |
|
9 hours |
£1070 + VAT |
|
12 hours |
£1425 + VAT |
What next?
User Experience Research
- Usability testing
- Field research and customer visits
- Personas
- Usability expert review
- Accessibility audit
- Remote usability testing
- Benchmark usability testing
- International usability testing
- Eye tracking
User Experience Design
- Wireframing
- Paper prototyping
- Electronic prototyping
- Card sorting
- User experience vision
- User centred design