Dec

8

2010

Venue: The Hatton, 51-53 Hatton Garden, London, EC1N 8HN.
8 places remaining. £425/delegate + VAT.

(You can pay now by credit card or later by invoice).

Overview

After attending this course, you will have a practical understanding of ethnographic (field research) approaches to design, and will be able to carry out research and use the insights gained in design or evaluation.

"I really liked the many practical tips and exercises — what you can't get from a book!"

This seminar is aimed at

  • Software engineers who want to learn techniques for requirements capture.
  • Usability professionals who want to expand their repertoire of requirements gathering approaches.
  • Project managers who want to understand how user research can contribute to positive project outcomes.

You will learn how to

  • Understand the advantages of ethnographic research, and how it differs from other approaches to research and design.
  • Explain common misconceptions about qualitative and quantitative user research.
  • Understand how ethnography can be used in conjunction with other research approaches.
  • Choose the right qualitative research techniques for your projects.
  • Develop tools to aid the field research process.
  • Conduct field research, both individually and with teams.
  • Collect and interpret data from field research.
  • Apply the insights gained from field research to design projects.
  • Take into account ethical and legal considerations.
  • Promote the understanding and use of ethnographic research.

What delegates say about this course

  • "Good overview of ethnographic methods and the practicalities in carrying it out."
  • "Louise is very knowledgeable in her field and adapted the course to answer our questions."
  • "Good to hear how to do ethnography from experts. I liked the exercises as a means of trying out the ideas."
  • "Described a range of useful analysis techniques, helping me to see where to go with the data."

What do I get when I book this course?

  • 1 day training course with a usability expert.
  • Practical checklists, worksheets and extensive notes to take home.
  • 24/7 support to help you apply your learning.
  • A proper, air-conditioned learning environment.
  • CPD-approved course attendance certificate.
  • A 2-course lunch and refreshments throughout the day.
  • A money-back guarantee.

More details on what you get.

Duration

This course lasts one day.

About your trainer

This seminar is led by Louise Ferguson.

In-house training

We can bring this course to you and run it for a fixed all-inclusive fee no matter where you are. All you have to do is provide the delegates and the meeting room.


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What should I do next?

If you're interested in attending this course, try these links.

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