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We can bring this course to you and run it for a fixed all-inclusive fee no matter where you are. All you have to do is provide the delegates and the meeting room.

Next scheduled course

We schedule this course based on demand. If you want to attend a public course, click on the button below. Once we get 8 like-minded individuals we'll schedule a course and let you know.

Overview: Forms usability

After attending this workshop, you will be able to improve forms in three ways: better fit between users' needs and business purpose, questions that are easier to answer, and forms that look easier to fill in.

"Excellent content, enjoyable day led by a renowned practitioner in the art of forms."
– Chris Andersen, Lexis Nexis

Printable pdf course description for this seminar

About your trainer

Caroline Jarrett

This seminar is led by Caroline Jarrett, author of "Forms that work: Designing web forms for usability". Caroline is fascinated with the problem of how to design forms so that people find them easy to use — a fascination that shows no signs of wearing off.

This seminar is aimed at

  • Interface designers who want to design better forms.
  • Web developers, who will find that this workshop helps them get to grips with the many issues that they encounter when designing forms.

You will learn how to

  • Improve forms by achieving a better fit between business purpose and user needs.
  • Improve forms by creating a smoother conversation, with questions that flow and are easy to answer.
  • Improve forms by making them look good.
  • Test forms in usability tests and desk checks.
  • Appreciate the importance of iteration throughout forms development.

What delegates say about this course

  • "Caroline provided a wealth of additional information and relevant examples. The day was informative, practical and very valuable."
  • "Very nice mixture of hard (practical) and soft (form theory) advice."
  • "The handout was excellent. I especially like the reference section."
  • "We spend a lot of our time creating online forms so it was good to get feedback on how we are doing already as it was to learn how we can improve. All of this was very relevant to our daily tasks."
  • "I learnt that making subtle adjustments to forms can make a huge difference."

What do I get when I book this course?

  • 1 day training course with a usability expert.
  • Practical checklists, worksheets and extensive notes to take home.
  • 24/7 support to help you apply your learning.
  • A proper, air-conditioned learning environment.
  • CPD-approved course attendance certificate.
  • A 2-course lunch and refreshments throughout the day.
  • A money-back guarantee.

More details on what you get.


This course lasts one day.

Usability immersion training

Usability design training

Usability research training

Usability management training

Upcoming courses

We run regular training courses in usability and user experience.

What should I do next?

If you're interested in attending this course, try these links.

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