Forms usability
For web developers who need to improve the usability of forms on their web site, “Forms that work” is a 1-day workshop that shows delegates how to improve forms in three ways: better fit between users' needs and business purpose, questions that are easier to answer, and forms that look easier to fill in. Unlike other usability courses, this workshop focuses exclusively on the techniques you need to design better forms.
After attending this workshop, you will be able to improve forms in three ways: better fit between users' needs and business purpose, questions that are easier to answer, and forms that look easier to fill in. This seminar is led by Caroline Jarrett.
"Excellent content, enjoyable day led by a renowned practitioner in the art of forms."
– Chris Andersen, Lexis Nexis
Duration
This is a one-day seminar.
You will learn how to
- Improve forms by achieving a better fit between business purpose and user needs.
- Improve forms by creating a smoother conversation, with questions that flow and are easy to answer.
- Improve forms by making them look good.
- Test forms in usability tests and desk checks.
- Appreciate the importance of iteration throughout forms development.
Detailed lesson plan for this seminar (pdf format, 144 kb).
This seminar is aimed at
- Interface designers who want to design better forms.
- Web developers, who will find that this workshop helps them get to grips with the many issues that they encounter when designing forms.
What delegates say about this seminar
- "Caroline provided a wealth of additional information and relevant examples. The day was informative, practical and very valuable."
- "Very nice mixture of hard (practical) and soft (form theory) advice."
- "The handout was excellent. I especially like the reference section."
- "We spend a lot of our time creating online forms so it was good to get feedback on how we are doing already as it was to learn how we can improve. All of this was very relevant to our daily tasks."
- "I learnt that making subtle adjustments to forms can make a huge difference."
Price and availability
In-house seminar
We bring this course to you and run it for a fixed fee no matter where you are. Prices from £200/delegate + VAT (assuming 12 delegates).
To book an in-house seminar, phone us on 020 7917 9535, e-mail us at or use the fax back form in our brochure.
Vote for a public course
If you want us to run this seminar as a public course, just click on the button below. Once we get 8 like-minded individuals we'll organise a public course and let you know.
Customisation
If you opt for an in-house workshop, the price includes customisation.
You choose a selection of forms you consider especially interesting, for example your current work or forms issued by competitors. Caroline then prepares exercises based on these forms, and also adjusts the points covered during the day to ensure that your team gets plenty of praise for the things they are doing well and suggestions for specific changes. This is very popular with delegates, who like both the reassurance and the challenge to improve. They also enjoy attempting examples that relate directly to their own work.
People who work with forms often feel that their efforts are undervalued elsewhere in their organizations, and they are often pleased to spend a day with someone who is as enthusiastic as Caroline about creating better forms — as well as someone who appreciates the difficulties and the rewards in getting it right.
Money back guarantee
On completion of a public seminar, if you don't think that the training will help you do your job better, we will refund your registration fee in full.
More information
Detailed lesson plan for this particular seminar (pdf format, 144 kb).
2008 Course Brochure, describing all our usability training seminars (pdf format, 796 Kb).
Back to the usability training seminars index page.