Overview
This seminar describes best practice in intranet usability, demonstrates many examples of award-winning intranets and teaches you the tools and techniques you need to make your own company's intranet a success with its users.
"An informative and engaging course that makes you think out of the box about what you currently do and assume."
– Jane Witherington, Co-Op Travel
Printable pdf course description for this seminar
Suggested business case to convince your boss (MS Word format).
This seminar is aimed at
- Software developers who want to learn techniques for designing better intranet.
- Business analysts who want quick and effective tools to communicate intranet user requirements.
- Interface designers who want to learn methods for evaluating their intranet designs.
- Web site designers who want to understand the principles of human-centred design.
You will learn how to
- Describe the general principles of user-centred design and communicate the benefits of usability.
- Articulate the specific usability issues facing intranets by examining the "before" and "after" re-designs of award-winning intranets.
- Observe and interview users to understand their requirements and their tasks.
- Write better content and improve the layout of individual pages and forms.
- Simplify site structures and intranet navigation.
- Use rapid techniques to design and prototype sites.
- Test the usability and accessibility of your intranet.
What delegates say about this seminar
- "The material on writing content for intranets was excellent." – Kevin Tillyer, Metropolitan Police.
- "The training was both relevant and comprehensive and provided actual examples from my firm. Thoroughly beneficial." – Emma McEwen, Barlow, Lyde & Gilbert.
- "We covered a huge range of usability issues. The instructor had a tremendous breadth and depth of knowledge and presented the material in an engaging and interactive manner."
- "If only every web developer/publisher in our organisation had the opportunity to attend this course."
- "The hands-on exercises were brilliant, especially the user testing and the paper mock-ups."
- "The analysis of existing intranet sites really showed me the importance of something we tend to neglect."
- "Extremely relevant to our jobs in building sites and policing other people's work."
- "David demonstrated his expert knowledge in an interesting and interactive two days that kept us all focused on the material."
- "The detailed guidelines, checklists and worksheets at the back of the notes will be invaluable."
What do I get when I book this course?
- 2 day training course with a usability expert.
- Practical checklists, worksheets and extensive notes to take home.
- Free, follow-up refresher training.
- 24/7 support to help you apply your learning.
- A proper, air-conditioned learning environment.
- CPD-approved course attendance certificate.
- A 2-course lunch on both days and refreshments throughout the course.
- A money-back guarantee.
Duration
This course lasts two days.
About your trainer
David Travis
This seminar is led by Dr. David Travis, the author of E-Commerce Usability. David has more than 20 years experience in the field of user centred design and has delivered over 100 seminars in usability for a range of private and public sector organisations.
Course Schedule
There are no scheduled dates for this course. If you want us to run this seminar as a public course, click on the button below. Once we get 8 like-minded individuals we'll organise a public course and let you know.
In-house training
We can bring this course to you and run it for a fixed all-inclusive fee no matter where you are. All you have to do is provide the delegates and the meeting room.
Usability immersion training
Usability design training
- Web accessibility for developers
- Forms usability
- Axure Essentials
- Advanced prototyping with Axure
- How to write on-line documentation
- How to write an effective Style Guide
- Writing for the global web
- Usable mobile applications and IVRs
Usability research training
- Contextual inquiry
- Ethnography and field work
- A practical guide to usability testing
- Build your own usability lab
- Best practice in usability test moderation
- Morae Essentials
- Advanced usability testing with Morae
- A practical guide to card sorting
- How to carry out an expert review
- How to design web surveys
- The CIF for Usability Test Reports
- SPSS Essentials
- Advanced Statistics Using SPSS
Usability management training
- Usability briefing for senior managers
- Usability standards and legislation
- Web accessibility briefing
- Cost justifying usability
- How to set and track usability metrics
- Consultancy skills
- User experience as a strategic process