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We can bring this course to you and run it for a fixed all-inclusive fee no matter where you are. All you have to do is provide the delegates and the meeting room.

Next scheduled course

We schedule this course based on demand. If you want to attend a public course, click on the button below. Once we get 8 like-minded individuals we'll schedule a course and let you know.

Overview: Best Practice in Usability Test Moderation

After attending this training course, you will be able to moderate formal usability tests (such as those defined in the ANSI CIF) and informal usability tests (such as accompanied browsing).

About your trainer

David Travis

This seminar is led by Dr. David Travis, the author of E-Commerce Usability. David has more than 20 years experience in the field of user centred design and has delivered over 100 seminars in usability for a range of private and public sector organisations. He has logged hundreds of hours in usability test sessions.

This seminar is aimed at

  • Software engineers
  • Business analysts
  • Interface designers
  • Project managers
  • Marketing managers
  • web site designers
  • E-commerce developers

You will learn how to

  • Moderate a usability test.
  • Apply some of the questioning and probing techniques used by good moderators.
  • Overcome obstacles to observation.
  • Understand the differences between moderating formal ("summative") and informal ("formative") usability tests.
  • Moderate usability tests with difficult participants.

What do I get when I book this course?

  • 1 day training course with a usability expert.
  • Practical checklists, worksheets and extensive notes to take home.
  • 24/7 support to help you apply your learning.
  • A proper, air-conditioned learning environment.
  • CPD-approved course attendance certificate.
  • A 2-course lunch and refreshments throughout the day.
  • A money-back guarantee.

More details on what you get.


This course lasts one day.

Usability immersion training

Usability design training

Usability research training

Usability management training

Upcoming courses

We run regular training courses in usability and user experience.

What should I do next?

If you're interested in attending this course, try these links.

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