David holds a BSc (Hons) degree and a PhD in Psychology and he is a Chartered Psychologist. His professional affiliations include membership of the Experimental Psychology Society, the Information Architecture Institute and the User Experience Professionals Association and he is an Associate Fellow of the British Psychological Society. His career spans three decades as a researcher, consultant, author and business executive. David has carried out usability consulting activities for a number of clients and he has delivered over 100 seminars in usability for a range of private and public sector organisations. He has written two books on usability (Effective Color Displays: Theory and Practice and E-Commerce Usability) and co-edited a third (Information Superhighways: Multimedia Users and Futures). You can follow him on Twitter: @userfocus.
Dr. Philip Hodgson
Philip holds a B.Sc. (Hons.) degree and a Ph.D. in Experimental Psychology. He has over twenty years of experience as a researcher, consultant, and trainer in usability, user experience, human factors and experimental psychology. In addition to investigating speech perception and infant language acquisition in Boston, York and Oxford, he has guided user experience design for Nortel, Motorola and Whirlpool as an internal consultant. His work has influenced product and system design in the consumer, telecoms, manufacturing, packaging, public safety, web and medical domains for the North American, European, and Asian markets. Philip was a contributor to the ISO usability standard for the design of consumer products (ISO 20282: Ease of Use of Everyday Products), and was a member of the NIST/ANSI working group for a common industry format (CIF) for usability reporting. You can follow him on Twitter: @bpusability.
Dr. G. Tendayi Viki
Dr Tendayi Viki is an expert on bringing lean innovation to large companies. He has worked as a consultant for several large organizations including American Express, Standard Bank, Pearson, World Bank, Airbus and The British Museum. He holds a PhD in Psychology and an MBA, and he is the author of two books based on his research and consulting experience, The Corporate Startup and The Lean Product Lifecycle. You can follow him on Twitter: @tendayiviki.
Dr. Anna-Gret Higgins
Anna-Gret holds a BSc (Hons) degree in Psychology and a PhD in Counselling Psychology. She is a Chartered Psychologist and an Associate Fellow of the British Psychological Society. Anna-Gret has worked as a psychologist since 1989, first at BT where she helped design network management systems that reduce human error and increase efficiency and then at the Employment Service. In 2003 she joined the Department for Work and Pensions to provide usability support to their e-channel developments. After managing a team of 17 psychologists at the Health and Safety Laboratory, Anna-Gret joined Userfocus to manage the usability testing team. Anna-Gret has logged hundreds of hours in usability tests of public and private sector web sites and specialises in the evaluation of e-commerce sites.
Dr. Ritch Macefield
Ritch has worked in IT since 1985 and UX Design since 1995. He has a BA (Hons) in Creative Design, an MSc (Distinction) in IT-Computing, and a PhD in HCI from Loughborough University. Ritch also has six qualifications in training and education, and has lectured, at the Masters level, across five countries, in IT subjects including Interface Design and Usability Engineering. He has published numerous HCI articles and was on the editorial team for the Encyclopedia of HCI (2007). Ritch has led major UX projects in blue chip multinationals and his international experience spans 19 countries. He presently heads Ax-Stream, one of only 5 approved Axure training partners in the world, where his work encompasses Axure training, advanced Axure prototyping, usability testing early conceptual prototypes, and strategic UX work around integrating UX design into wider development methodologies. You can follow him on Twitter: @Ax_Stream.
Dr. Todd Zazelenchuk
Todd holds a BSc in Geography, a BEd, an MSc in Educational Technology and a PhD in Instructional Design. His professional affiliations include membership of the User Experience Professionals Association, ACM SIGCHI and BayCHI. Todd is an associate of Userfocus and works in product design at Plantronics in Santa Cruz, CA where he designs integrated mobile, web, and client-based software applications that enhance the user experience with Plantronics' hardware devices. You can follow him on Twitter: @ToddZazelenchuk.
Charles has been involved in web site analytics since 1995 and has advised companies as diverse as Citibank, Disney, Reiss and the Environment Agency on how to get the best from their analytics tools. Charles specalises in enabling companies to get meaningful insight from their analytics tools and more importantly act upon it and regularly speaks at industry conferences on analytics-related topics. Recently, he has been working on projects that integrate qualitative "voice of the customer" feedback with quantitative analytics data. You can follow him on Twitter: @charlesmeaden.
William consults, writes and teaches in the fields of user-centred design and usability. He has over 30 years experience in the development of interactive systems, initially with a background in software engineering. William was the product and user interface designer for the Emmy-award-winning "boujou"; now an indispensable tool in many film studios. He has specialized in interaction design and human-computer interaction since the late 1980's. William has written and taught courses which have been presented to hundreds of software and web developers, designers and managers in the UK, North America and Europe. You can follow him on Twitter: @GuerrillaUCD.