Warning: include(../talkback/head-inc.php): failed to open stream: No such file or directory in /nfs/c08/h04/mnt/171131/domains/userfocus.co.uk/html/comments/institutionalising.php on line 23

Warning: include(): Failed opening '../talkback/head-inc.php' for inclusion (include_path='.:/usr/local/php-5.6.21/share/pear') in /nfs/c08/h04/mnt/171131/domains/userfocus.co.uk/html/comments/institutionalising.php on line 23

Further comments on this article are now cloed.

Sven wrote:

Great article - and together with Selling Usability to your manager a very handy and useful piece of information. If I just had this when I was working at my previous job - would have been very valuable.

Did you use the book Institutionalization of Usability: A Step-by-Step Guide of Eric Schaffer for this?

-- posted at 04:05 PM on July 07, 2010
Reply to Sven
David Travis wrote:

Of course I'm aware of Eric's excellent book which goes into a lot more depth than I possibly can in a web article.

-- posted at 05:49 PM on July 07, 2010
Powered by TalkBack

Web Usability: An Introduction to UX

Sept 23-24, London: Get hands-on practice in all the key areas of usability, from identifying your customers through to usability testing your web site. More details

Download the best of Userfocus. For free.

100s of pages of practical advice on user experience, in handy portable form. 'Bright Ideas' eBooks.

UX newsletter

Every month, we share an in-depth article on user experience with over 8,000 newsletter readers. Want in? Sign up now and download a free guide to usability test moderation.

Our services

Let us help you create great customer experiences.

Get free email updates

Join the thousands of other people who get their monthly fix of user experience insights from Userfocus and get a free guide to usability test moderation.