User Experience Research

Our user experience research services will help you understand your users and their goals. Users don't always know what they want and their opinions can be unreliable — so we help you get behind your users' behaviour.

User Experience Strategy

Our user experience strategy services help you embed user experience within your organisation.

The business benefits

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From our case study files

Our client wanted to revise its online help system. However, there was a large number of help pages (over 850) and these had grown in an ad hoc manner. Find out what we did. Card sorting case study.

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