UX immersion training
Gain hands-on practice in all the key areas of UX from interviewing your users through to prototyping and usability testing your designs while you prepare for the BCS Foundation Certificate in User Experience.
For developers designing desktop or web software who want to make their interfaces simple to use, “Introduction to User Experience” is a 2-day immersion seminar that gives delegates hands-on experience with several usability tools and techniques. Unlike shorter introductory courses, this in-depth seminar covers the complete design and development lifecycle.
UX design training
For people in UX teams who need to develop design ideas for user interfaces, "Design thinking: Take control of sketching, ideation and design studios" is a 1-day seminar that shows delegates how to generate many different design solutions to user experience problems. Unlike courses in prototyping, which teach delegates how to iterate on a single idea, this seminar teaches delegates how to use sketching and divergent thinking to generate many ideas to a problem.
For developers and designers who need to create accessible web sites, “Web accessibility: Take control of designing for everyone” is a 1-day seminar that shows designers how to create accessible web pages and how to evaluate web pages for accessibility. This seminar provides a practical path through the legislation, describing what you need to do to meet the minimum requirements, how to retrofit inaccessible pages and how to make sure new content is accessible.
UX research training
A 5-day immersion seminar that shows you how to carry out user research to help you meet the Digital by Default Service Standard. You'll discover how GDS do user research within government, practice interviewing and contextual research, carry out usability testing and explore the bigger picture of assisted digital.
For people in design teams who need to base their designs on reality, not assumptions, "Design ethnography: Take control of customer visits and interviews" is a 2-day seminar that teaches delegates how to get the most from a field visit to a customer location. Unlike academic courses, delegates on this seminar carry out their own study and so learn the practicalities of field visits on the job.
For people in design teams who want to gain confidence in usability testing, “Usability testing: Take control of testing your product with users” is a 2-day workshop that shows delegates how to obtain customer feedback on prototypes and finished products. Unlike lecture-based courses, delegates get practical, hands-on experience moderating and logging usability tests.
For people in design teams who need to spot usability problems in prototypes and finished products, “Usability expert reviews: Take control of auditing systems for usability” is a 1-day seminar that teaches delegates cost-effective methods to evaluate designs. Unlike courses in usability testing, this seminar teaches delegates how to find and fix usability problems without involving end users.
For market researchers who create web-based questionnaires, “How to design and implement web surveys” is a 1-day seminar that shows delegates how to create and analyse valid and reliable web surveys. Unlike standard courses on questionnaire design, this seminar shows delegates how to avoid the specific bloopers and pitfalls that bedevil most web surveys.
UX strategy training
Through a series of seven structured workshops and real-world case studies, delegates identify not just their own strengths and areas for improvement but also those of their team and their organisation.
Foundation Certificate in UX
Gain hands-on practice in all the key areas of UX while you prepare for the BCS Foundation Certificate in User Experience. More details
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The business benefits
“The only thing worse than training employees and having them quit, is not training employees and having them stay.”
— William H. Vanderbilt, Railroad magnate.