Welcome to the April edition of the Userfocus usability newsletter.
Feature Article: Usability Expert Reviews: Beyond Heuristic Evaluation
Most people that carry out usability expert reviews use Jakob Nielsen's ten usability 'heuristics'. Many of these guidelines are common sense but they are not based on substantive research. The International usability standard, BS EN-ISO 9241-110 proposes an alternative set of seven guidelines. These guidelines have the benefit of international consensus and they can be applied to any interactive system. Read the article in full: Usability Expert Reviews: Beyond Heuristic Evaluation.
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