Welcome to the May edition of the Userfocus usability newsletter.
Feature Article: 20 tips for writing web surveys
Many people think questionnaire and survey design is common sense. If that's true then common sense can't be that common because many surveys on the web are very poorly designed. For example, surveys often ask irrelevant questions or biased questions or just too many questions. These problems make the resulting data impossible to analyse. This article reviews best practice in survey design. Read the article in full: 20 tips for writing web surveys.