Privacy policy

Your personal details are safe

We do not collect or store sensitive personal data. Any information you give us will not be sold, rented, leased, traded, swapped, marketed, exchanged, bartered, or distributed in any other way. We don't like to receive junk mail, and know you don't either.

You may need to submit personal information about yourself in order to receive or use services on this web site, like signing up for our newsletter, signing up for a course or asking for a quotation.

To safeguard your privacy, we use a "confirmed opt-in" system with our newsletter. This ensures that no-one can sign you up to our newsletter without your permission.

Your browsing patterns

We use Google Analytics to collect aggregate usage data, so we can identify the most popular pages in our web site, identify common search terms and see who is linking to our pages. The data we collect is not used to identify individuals but to examine aggregate behaviour. We do not log individual session files.


Userfocus is registered under the Data Protection Act 1998 to collect and store personal data. If you have submitted personal information to us and want to know what information we have about you, please contact us.

User experience research

Our user experience research services will help you understand your users and their goals. Find out what we offer. UX research services.

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User experience training

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Case studies

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About Userfocus

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Training courses

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