Privacy policy

Your personal details

From time to time, you may be asked to submit personal information about yourself in order to receive or use services on this web site. For example, if you want to receive our newsletter, you will need to give us your e-mail address. If you want to sign up for one of our training courses, we need a contact address.

To safeguard your privacy, we use a "confirmed opt-in" system with our newsletter. This ensures that no-one can sign you up to our newsletter without your permission.

Information you give us will be used exactly as stated. For example, if you sign up for our mailing list, we will send you a monthly e-mail about new articles relevant to usability. We won't send you anything unsolicited and you can unsubscribe at any time.

Any information you give us will not be sold, rented, leased, traded, swapped, marketed, exchanged, bartered, or distributed in any other way. We don't like to receive junk mail, and know you don't either.

Your browsing patterns

We use Google Analytics to collect aggregate usage data, so we can identify the most popular pages in our web site, identify common search terms and see who is linking to our pages. We also use cookies in some parts of the site to check the success of our advertising campaigns. These cookies are part of Google adwords conversion tracking. Once again, the data we collect is not used to identify individuals but to examine aggregate behaviour. We do not log individual session files.

Social bookmarking

On most of our article pages we provide a button so you can share the article on Twitter. We use a script from Twitter to do this. We don't know for sure, but Twitter is probably collecting information about what you are doing all around the internet, including on our site. You should check Twitter's privicy policy to find out how to opt out, or delete, such information.

Data Protection Act

Userfocus is registered under the Data Protection Act 1998 to collect and store these data. If you have submitted personal information through this site and want to know what information we have about you, please contact us.

Data Protection Signpost


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