Welcome to the May edition of the Userfocus usability and user experience newsletter!
- Message from the Editor
- 30 Days of User Experience — The Bathroom Edition
- From our archives: Measuring satisfaction: Beyond the usability questionnaire
- What we're reading
- Upcoming user experience training courses
- User experience quotation of the month
We're told that inspiration can be found in the most unusual of places. Since the article I wrote this month arose from a visit to a urinal, I can only agree with this point of view. In other news, we're running a 3-day UX Certification course next month — more details at the end of the newsletter.
'30 Days of User Experience' is a downloadable PDF to print out and place in your workplace bathroom to encourage people to engage in UX activities. Read the article in full: 30 Days of User Experience — The Bathroom Edition
Most usability tests culminate with a short questionnaire that asks the participant to rate, usually on a 5- or 7-point scale, various characteristics of the system. Experience shows that participants are reluctant to be critical of a system, no matter how difficult they found the tasks. This article describes a guided interview technique that overcomes this problem based on a word list of over 100 adjectives. Read the article in full: Measuring satisfaction: Beyond the usability questionnaire.
Some interesting usability-related articles that got our attention over the last month:
- 'I thought my eyesight was beginning to go. It turns out, I'm suffering from design.'
- Is Juicera the worst juicer ever created?
- ‘Try your design in German’ and 66 other life and business lessons for designers.
- A Brief History of (Microsoft) Design.
- Why common Agile processes like Scrum and Extreme Programming can cause startups to focus on the wrong thing.
- Useful for prototyping: A gallery of real data ready to be placed in your design.
- Some interesting videos here about content strategy from people at Facebook, Amex, GDS, BBC.
New dates! Foundation Certificate in User Experience, June 20-22 2017, London.
Gain the BCS Foundation Certificate in User Experience in this fun and hands-on training course. You'll practice in all the key areas of UX — from interviewing your users through to prototyping and usability testing your designs — while you prepare for and take the exam.
More information about this training course: Foundation Certificate in User Experience.
"Without data, you're just another person with an opinion." W Edwards Demming.