A Practical Guide to Usability Testing

For people in design teams who want to gain confidence in usability testing, “A practical guide to usability testing” is a 1-day workshop that shows delegates how to obtain customer feedback on prototypes and finished products. Unlike lecture-based courses, delegates get practical, hands-on experience moderating and logging usability tests.

After attending this usability testing training course, you will be able to confidently carry out a usability test of your company's product or website. In addition to the course notes, we provide forms and templates you can adapt for your own usability tests. This seminar is led by Dr. David Travis who has over 20 years experience in the field of user centred design.

"This course is excellent in providing you with a toolkit for usability testing. I've learnt things that I will really use."
– Helen Towers, Kudos Information Systems.

Need to convince your boss? Download and edit our approval letter (MS Word format, 252 kb).

When you're ready, reserve your place.

Free refresher training

Our usability training continues after you leave the seminar. People that attend "A practical guide to usability testing" are eligible for free refresher training. After the seminar, we'll send you a series of follow up articles highlighting different aspects of the training, specifically written to help you apply what you learnt.

Overview

Usability testing is the method of choice for organisations that want to understand how customers use their product, software or web site. In contrast to market research methods, usability testing delivers strong predictive value, demonstrating how real people will use the product in the real world.

But there are several different types of usability test, making it difficult for novices to choose a technique. Usability testing is also very different from interviews or focus groups and requires a well-trained test administrator. This workshop provides a practical path through the various methods, helping you pick the right kind of test for your product, showing you how to plan, carry out and analyse a usability test, and describing persuasive techniques for presenting the results to developers and managers. You will also get hands-on experience administering and observing a usability test and gain the kind of practical knowledge that you can’t get from reading a book.

By attending this usability testing course you will learn how to

pdfDetailed lesson plan for this usability testing seminar (pdf format, 140 kb).

What will I learn?

Introduction – Why test for usability?

Distinguishing usability testing from other user research methods

Forming a Test Strategy

Writing test tasks

Testing Early Prototypes

How to moderate a usability test

How to log a usability test

Testing Advanced Prototypes

Measures and Metrics

Reporting Results

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Price and availability for "Practical usability testing"

"Practical usability testing" public training

Next public seminar in usability testing:

£425/delegate + VAT. (You don't need to pay now, we'll invoice you).

Your booking fee includes a free copy of our Usability Test Plan Toolkit, worth £55.

Book your place on the usability testing training seminar

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What delegates say about our usability testing training

Duration

This usability testing course lasts one day.

This usability testing training seminar is aimed at

"Practical usability testing" in-house training

We can customise our usability testing training by focusing on a usability test of your actual product or website and run it on your company premises for 4-12 delegates. Prices from £150/delegate + VAT (assuming 12 delegates). Please contact us for more information.

Money back guarantee

On completion of a public usability testing training seminar, if you don't think that the usability training will help you do your job better, we will refund your registration fee in full.

More information

pdfDetailed lesson plan for usability testing training (pdf format, 140 kb).

pdf2008 Course Brochure, describing all our usability training seminars (pdf format, 752 Kb).

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