Sign up for our free, user experience newsletter (sent monthly) and get this richly illustrated, 12-page pdf guide to moderating a usability test.

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This step-by-step guide includes:


  • The three phases in moderating a usability test.
  • How to explain the 'thinking aloud' technique to participants.
  • Step-by-step instructions for demonstrating 'thinking aloud'.
  • How to get participants to practise 'thinking aloud'.
  • Good and bad questions to ask during a test.
  • How to adapt the instructions if you're testing a paper prototype.
  • How to adapt the instructions if you're running a test with children.
  • Available in 17 languages: English, Bahasa Indonesia, Brazilian Portuguese, Simplified Chinese, Czech, Dutch, French, German, Greek, Hebrew, Hungarian, Italian, Macedonian, Polish, Russian, Spanish and Turkish.
Usability Test Moderation

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David Travis Dr. David Travis (@userfocus) is a User Experience Strategist. He has been working in the field of human factors, usability and user experience since 1989. If you like his articles, you might enjoy his free online user experience course.

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