Welcome to the June edition of the Userfocus usability newsletter.
Feature Article: Tips for writing user manuals
User manuals have a bad reputation. In a recent USA Today poll that asked readers "Which technological things have the ability to confuse you?" user manuals came out top! Increasingly companies are rethinking the way they approach user manuals. Here are some suggestions for improving the usability of user manuals based on our experience writing them. Read the article in full: Tips for writing user manuals
Vote for your favourite course!
We're only able to run a small selection of our 27 usability seminars as public courses. Realising that some of these other seminars need more love, we've now added a feature to our web site that allows you to "vote" for a seminar that you'd like to see as a public course. Once we get 8 like-minded individuals we'll organise a public seminar and let you know. To vote for a seminar, just review our list of seminars, pick the one you like and press the "Vote Now!" button. Full list of usability training courses.
Usability Training: Now Booking
How to carry out a usability expert review, July 3 2007, London
For people in design teams who need to spot usability problems in prototypes and finished products, "How to carry out a usability expert review" is a 1-day seminar that teaches delegates cost-effective methods to evaluate designs. Unlike courses in usability testing, this seminar teaches delegates how to find and fix usability problems without involving end users. More information about this training course: Expert review training.
Practical usability testing, Sept 4 2007, London
For people in design teams who want to gain confidence in usability testing, "A practical guide to usability testing" is a 1-day workshop that shows delegates how to obtain customer feedback on prototypes and finished products. Unlike lecture-based courses, delegates get practical, hands-on experience moderating and logging usability tests. More information about this training course: Usability Testing training.
Web Usability Training, Oct 2-3 2007, London
For web designers who want hands-on experience with usability tools and techniques, "Web Usability" is a 2-day immersion seminar that shows delegates how to boost sales and conversion rates, increase usage and improve customer satisfaction. Unlike shorter introductory courses, this in-depth workshop covers the entire design and development lifecycle. More information about this training course: Web Usability training.