Web usability guidelines

Download an Excel workbook containing all 247 web usability guidelines

You can also download translated versions of this checklist in various languages.

Online video training in expert reviews

If you need help, try my video course on expert reviews.

How to use these guidelines

Work through each of the guidelines in each list and mark your site as either conforming or not conforming to the guideline.

Remember that all guidelines are context specific. If you feel that a guideline does not apply to your site, it's OK to ignore it.

The guidelines are purposefully expressed as positive statements, so that when you feed the results back to the design team you can identify some strengths of the design before you launch into the problems.

And remember that guidelines can get you only so far. Nothing replaces a good design process.

About the author

David Travis

Dr. David Travis (@userfocus on Twitter) is a User Experience Strategist. He has worked in the fields of human factors, usability and user experience since 1989 and has published two books on usability. David helps both large firms and start ups connect with their customers and bring business ideas to market. If you like his articles, why not join the thousands of other people taking his free online user experience course?


Love it? Hate it? Join the discussion

comments powered by Disqus

Web usability guidelines

“One of the best spreadsheets I've ever seen!” – @handrus
“This covers it all! Great resource-->RT.” – @WP4SmallBiz
“Definitely Bookmarked!!” – @gregprogramming
“Well thought out info for improving site usability.” – @stevemclintock
“Une mine d'or!” – @profstiw
“This is fab, fab, fab RT.” – @blakey
“Great collection of 247 web usability guidelines.” – @olli101

Upcoming courses

We run regular training courses in usability and user experience.

What should I do next?

If you're interested in guidelines and expert reviews, try these links.

Get free email updates

Join the thousands of other people who get their monthly fix of user experience insights from Userfocus and get a free guide to usability test moderation.