Tips for writing user manuals
User manuals have a bad reputation. In a recent USA Today poll that asked readers "Which technological things have the ability to confuse you?" user manuals came out top! Increasingly companies are rethinking the way they approach user manuals. Here are some suggestions for improving the usability of user manuals based on our experience writing them.
Search for articles by tag
- 4 articles tagged accessibility
- 3 articles tagged benefits
- 8 articles tagged case study
- 1 article tagged css
- 1 article tagged discount usability
- 4 articles tagged expert review
- 1 article tagged fitts law
- 1 article tagged focus groups
- 1 article tagged forms
- 2 articles tagged guidelines
- 5 articles tagged heuristic evaluation
- 8 articles tagged iso 9241
- 1 article tagged iterative design
- 3 articles tagged layout
- 1 article tagged legal
- 7 articles tagged management
- 4 articles tagged metrics
- 2 articles tagged moderating
- 3 articles tagged morae
- 2 articles tagged navigation
- 1 article tagged personas
- 3 articles tagged prototyping
- 4 articles tagged questionnaires
- 1 article tagged quotations
- 3 articles tagged roi
- 3 articles tagged selling usability
- 9 articles tagged standards
- 1 article tagged style guide
- 1 article tagged survey design
- 2 articles tagged task scenarios
- 2 articles tagged templates
- 11 articles tagged tools
- 15 articles tagged usability testing
- 1 article tagged user manual