Practice interviewing and contextual research to discover what users really want
Plan and run a remote usability test using the 'think aloud' method
Use a Kanban to plan and prioritise user research within an Agile framework
Use affinity diagramming to interpret the data from a field visit and create a user journey map
Prioritise users' tasks and translate them into usability testing scenarios
Identify research observations, prioritise findings and generate design insights
We can bring this training course to you and run it live via Zoom no matter where you are. Virtual UX training allows you to train distributed teams, furloughed workers or when your organisation is social distancing.
In this structured online program of 9, instructor-led, workshops, you'll discover how to plan, execute and analyse user research within an Agile framework. During each classroom session, you'll prepare the materials you will need to carry out user research on the very product or service your team is developing.
Class sizes are small and delivered live via Zoom. Combined with practice projects, this helps you build skills, confidence and expertise in user research methods.
Through real-time presentations, quizzes and interactive activities, you'll learn the theory of user research and practice its core skills.
Is it for you? Find out in this 90-second video.
Testimonials from delegates who have attended this course via Zoom.
"I thought the course was fantastic. I was really surprised to hear that this is the first time that you've taught this online because it felt so well thought out and organized."
Roberta Tam
"The parts of the course I found most useful were the templates for working with the team to plan the research, and the usability test process. I'll use this a great deal in my work."
Penny Kirby
"It was very informative and I learnt a lot. I found doing the usability tests particularly useful as I had never done this before and was enlightening how much value they delivered in so little time!"
Claire Holt
"The practical exercises were great, applying usability testing to a real product was so helpful in terms of planning a test and then trying to run it."
Rowena Hamilton
"I wasn't sure about the word fundamentals and if that meant the course would be very basic and high-level. The course ended up being what I hoped which certainly covered a lot of depth."
Crystal Sundaramoorthy
"Fantastic — really useful knowledge and skills gained that I can use in a variety of research scenarios. The Kanban board exercise at the end brought everything together."
Ruth Patel
UX Strategist
This course is delivered live by Dr. David Travis, the author of Think Like a UX Researcher. David has more than 20 years experience in the field of user research and has delivered over 250 seminars for a range of private and public sector organisations. He spent 12 months coaching business analysts in HMRC to transition to a user research role and was commissioned by GDS to create this course and deliver it to user researchers throughout Government.
The course comprises 9 x 2-hr workshops, delivered live and instructor-led over Zoom. To fit in with your working day, sessions take place 2 days per week. Each session is split into 2 x 1hr periods with a 15min break.
Each session will be recorded and you'll be able to carry out the practice activities in your own time. You have lifetime access to the Google Docs, Murals, slides, and session videos.
You will need a (free) Google account to take part in the workshops and you will need a device that can access Zoom to attend the workshop sessions. Students enrolled in the course carry out assignments and collaborative work using Google Docs and Mural. You can use Zoom and Mural without creating an account.
User Research Fundamentals is delivered entirely online. Once you're registered for the program, you’ll be granted access to the course's class page. This is where you'll get links for the live sessions, watch the recordings of previous sessions, submit homework assignments, download slide decks, access project activities and view workshop notes. Class size is limited to 12 delegates to allow maximum time for questions.
The course comprises 9 x 2-hr workshops.
2 hrs instructor-led training plus homework
2 hrs instructor-led training plus homework
2 hrs instructor-led training plus homework
2 hrs instructor-led training
2 hrs instructor-led training plus homework
2 hrs instructor-led training plus homework
2 hrs instructor-led training plus homework
2 hrs instructor-led training
2 hrs instructor-led training plus development activities
Join the waitlist and be the first to hear when this course opens for enrolment.